Please stick to the shipping timeline we offer at checkout as the final ‘expected’ delivery timeline. This is usually about 2 weeks for most orders including creation, shipping and delivery.
All orders generally take 3-5 work days to be created and shipped. This may increase slightly during holiday periods.
Note: If there is an issue with your order (e.g. new pet photo needed), this understandably will extend your production time.
We send all customers an artwork proof and request your approval before we print. The faster you approve, the quicker we ship!
All orders are shipped with tracking and you will receive your tracking number by email as soon as it’s available.
Shipping transit time estimates:
- USA Ground Shipping: 3-5 working days
- 2 Day Air: 2 Days, Monday – Saturday
- Next Day Air: 1 Day, Monday – Saturday
Shipping prices are charged based on Product Weight, and vary depending on delivery speed chosen.
- If your order requires a new photo, this will increase the production time required.
- We allow up to 3 days (72 hours) for customer artwork to be approved. If we do not hear from you in 72 hours, we will auto-approve and print your order.
- Shipping Delays often happen during the holidays (Nov/Dec) due to the surge in package delivery by our couriers.